Shipping information
At Mad Reef Lab, we ensure your reef gear is delivered safely and quickly – wherever your aquarium is located.
Worldwide Shipping
We ship worldwide from the Netherlands, including destinations such as the United Arab Emirates (Dubai) , the United States , Australia , Asia , and Europe . Every shipment is shipped with tracking , so you can follow your package from our lab to your door.
Postage costs
Shipping costs are automatically calculated during checkout based on your location and the total weight/volume of your order. You'll always see the final cost before you pay.
Order processing
Orders are typically processed and shipped within 1–3 business days . Once your order ships, you'll receive your tracking number by email.
Estimated delivery times
- Netherlands & Belgium: 1–3 working days
- Europe (EU): 3–7 business days
- United Kingdom: 4–8 business days
- UAE (incl. Dubai), US & Rest of World: 7–14 business days
Please note: Delivery times may vary due to customs clearance and local delivery services.
Customs & import duties
For shipments outside the European Union, customs duties, VAT, or import taxes may apply. These charges are the responsibility of the recipient and vary by country.
Undeliverable or delayed shipments
If a shipment is delayed or declared undeliverable, please contact us so we can resolve the issue. Always double-check your address information during checkout to avoid delays.
Questions or support
Do you have questions about shipping or your tracking? Email us at info@madreeflab.com . We're happy to help.